Terms & Conditions

These terms and conditions ("terms") constitute a legally binding agreement between you ("you," "your," or "participant") and Unplugged Digital and Mental Wellness Academy ("Unplugged," "we," "us," or "our") governing your access to and use of our website https://unplugged.academy, applications, courses, coaching programs, workshops, community features, and related services (collectively, the "Services").

By creating an account, enrolling in a program, or otherwise using the Services, you agree to be bound by these Terms and our privacy policy, which is incorporated by reference. If you do not agree, do not use the Services.

2.1 Eligibility

You must be at least 18 years old to create an account and enter into these Terms on your own behalf. Participants under 18 may use the Services only with the consent and supervision of a parent, legal guardian, or sponsoring school, who agrees to these Terms on the minor's behalf and remains responsible for the minor's use of the Services. Children under 13 may participate only in programs specifically designed for them and only with verifiable parental consent.

2.2 Your account

You agree to provide accurate, current, and complete information when registering and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [insert contact email] of any unauthorised use. Accounts are personal to you and may not be shared, transferred, or resold.

4.1 Fees

Prices for courses, memberships, coaching packages, and workshops are listed on our website and are subject to change. Changes will not affect programs you have already purchased. All fees are stated in U.S. dollars unless otherwise indicated, and you are responsible for any applicable taxes.

4.2 Payment

Payments are processed by third-party payment processors. By providing a payment method, you authorise us to charge the applicable fees, including any recurring subscription fees, to that payment method.

4.3 Subscriptions and renewals

If you purchase a subscription or membership, it will automatically renew at the end of each billing cycle at the then-current rate unless you cancel before the renewal date through your account settings or by contacting us. Cancellation stops future billing but does not entitle you to a refund of fees already paid, except as described below or required by law.

4.4 Refunds

Self-paced courses: [e.g., Full refund within 14 days of purchase if less than 25% of the course has been completed — insert your actual policy.]

Live workshops and cohort programs: [e.g., Full refund up to 7 days before the start date; 50% refund thereafter until the program begins; no refunds after the program starts — insert your actual policy.]

Coaching sessions: [e.g., Sessions may be rescheduled with at least 24 hours' notice; missed sessions without notice are forfeited — insert your actual policy.]

Refund requests should be sent to [insert contact email]. Nothing in this section limits any non-waivable refund rights you may have under applicable consumer protection law.

4.5 Scholarships and promotions

Discount codes, scholarships, and promotional offers are subject to their stated terms, may not be combined, and have no cash value.

5.1 Our content

All content included in the services — including course materials, videos, workbooks, assessments, audio recordings, text, graphics, logos, and the "Unplugged Digital and Mental Wellness Academy" name and marks — is owned by or licensed to Unplugged and is protected by copyright, trademark, and other intellectual property laws.

5.2 Your license

Subject to these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services and course materials for your own personal, non-commercial use during your enrolment or subscription period.

5.3 Restrictions

You may not: (a) copy, reproduce, distribute, publicly display, or create derivative works from our content; (b) share, resell, or sublicense course access or materials; (c) record live sessions without our prior written permission; (d) use our content to create competing programs or to train artificial intelligence systems; or (e) remove any copyright or proprietary notices.

5.4 Your content

You retain ownership of the content you submit to the Services, such as forum posts, journal entries, and assignments ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to host, store, display, and process your User Content solely to operate and provide the Services. We will not use your private wellness reflections or journal entries for marketing. Testimonials will only be published with your consent.

5.5 Feedback

If you provide suggestions or feedback about the Services, we may use them without restriction or compensation to you.

Our community spaces (forums, group sessions, chats) are intended to be supportive and respectful. You agree that you will not:

Harass, threaten, demean, or discriminate against any participant, coach, or staff member;
Post content that is unlawful, defamatory, obscene, hateful, or that promotes self-harm or violence;
Share another participant's personal information or session disclosures outside the community ("what is shared in the group stays in the group");
Provide medical or mental health advice to other participants or present yourself as a licensed professional if you are not one;
Advertise, solicit, or spam other participants;
Impersonate any person or entity, or misrepresent your affiliation;
Upload viruses or malicious code, scrape the Services, attempt to bypass security measures, or interfere with the operation of the Services;
Use the Services for any unlawful purpose or in violation of these Terms.
We may remove content or restrict community access at our discretion to keep these spaces safe.

Participation in wellness activities — including digital detox challenges, movement or breathing exercises, and lifestyle changes — involves inherent risks and is voluntary. You are responsible for consulting a qualified professional before beginning any new wellness practice, particularly if you have a medical or mental health condition. You agree to participate within your own limits and to stop any activity that causes discomfort or distress. To the fullest extent permitted by law, you assume all risks associated with your participation.

9.1 By you

You may stop using the services or delete your account at any time. See Section 4.4 regarding refunds.

9.2 By us

We may suspend or terminate your access to the services, with or without notice, if you violate these Terms, engage in conduct that harms other participants or the community, fail to pay applicable fees, or where required by law. If we terminate your access without cause, we will provide a pro-rata refund of prepaid fees for the unused portion of your program.

9.3 Effect of termination

Upon termination, your license to use the Services ends and your access to course materials and community spaces may be revoked. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and dispute resolution) will survive.

The services are provided "As is" and "As available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or secure, or that any particular wellness outcome, result, or improvement will be achieved. Individual results vary. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

To the fullest extent permitted by law, unplugged and its officers, employees, coaches, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of the services, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or relating to the services will not exceed the greater of (a) the amount you paid to us for the services in the twelve (12) months preceding the claim, or (b) one hundred US. Dollars ($100).

Some jurisdictions do not allow the limitation of liability for certain damages, so some of the above limitations may not apply to you. Nothing in these terms limits liability that cannot be limited by law.

Entire agreement: These Terms, together with the Privacy Policy and any program-specific terms presented at enrolment, constitute the entire agreement between you and Unplugged regarding the Services.

Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment: You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.

Notices: We may provide notices via email, your account dashboard, or the website. Legal notices to us should be sent to the address in Section 16.

TERMS AND CONDITIONS

1. Agreement to terms

2. Eligibility and accounts

3. Nature of our services

5. License and intellectual property

6. Community guidelines and acceptable use

7. Participant responsibilities and assumption of risk

8. Third-Party services and links

9. Termination

10. Disclaimers of warranties

11. Limitation of liability

12. Indemnification

13. Changes to the services and these terms

14. General provisions

15. Contact us

Information

Regions

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